Manheim Farm to Share Lessons in Crisis Management

2/2/2013 7:00 AM

HARRISBURG, Pa. — During the morning breakfast session at the Pennsylvania Dairy Summit on Thursday, Feb. 7, Terri Turner, human resource manager with Kreider Farms in Manheim, Pa., will describe what the company learned during two recent situations that caught its farm management team off guard.

The session will be part of the “Core Planning Track,” one of two one-day tracks that are part of this year’s summit, Feb. 6-7 at the Lancaster Host Resort in Lancaster, Pa.

Kreider Farms recently was subject to a Department of Homeland Security Audit, resulting in its losing a third of its workforce.

A few months later, the Humane Society of the United States, or HSUS, released an unauthorized undercover video that attacked its poultry operation.

“Both of these situations taught us the value of communications,” Turner said. “Both required many levels of communications, with management, with employees, with customers and with the public. You have to communicate effectively and proactively to move forward.”

The breakfast session begins at 7 a.m. and will include recognition of award winners from the Pennsylvania Dairymen’s Association and the Center for Dairy Excellence.

The cost to register for the full two-day summit is $225. Additional people from the same company can register for $175 a person. One-day rates for the core dairy and core planning tracks are also available.

Thanks to a grant provided by the Lancaster Workforce Investment Board, dairy producers, family members and employees can register for the summit at $125 per person, discounted to $100 per person for additional people from the same farm.

The deadline to register is Jan. 30. For more information, call 814-355-2467.

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